Q
What if my item/ package arrives damaged?
Answer Question
A
When you receive your item, please check your item carefully. If the package appears damaged,
please complete the following steps:
1) Take a picture of the damage.
2) Then please email us at customer@kentfaith.com immediately and attach the photos.
3) We will contact you directly with the next steps.
4) DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company.
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