Dear K&F customer, Open method on computer: Open the coupon package in the coupon window on the right side of the homepage of the webpage.

Coupons are a great way of saving extra money on your orders. You can use coupons issued by Kentfaith when you purchase products from our website. Using coupons will reduce the cost of your order. Remember-A coupon can only be used once. Coupons issued by Kentfaith can be divided into All Categories Coupons, Category Coupons, Brand Coupons, Activity Coupons, and Commodity Coupons. Additionally, Kentfaith also provides POINT REWARDS can be superimposed with coupons.

There are numerous reasons why you can not use a coupon:

Below are some of the most common scenarios:

- The coupon has expired;
- The coupon has already been used;
- The coupon has a usage limit;
- The coupon code has been entered incorrectly;
- The coupon can not be redeemed on any of the products in your shopping cart.

If one of your coupons is not working and you do not know why, please do not hesitate to CONTACT US.

Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you’ve ordered from us arrive in your country， this usually happened in some South American countries like Brazil, Mexico, Argentina which is decided by your custom policy. Other countries generally have no tax issues(with free shipping).

Taxes and fees depend on the type of goods you buy and the value. Different countries may have different tax policies on specific products. You can confirm this with your local customs.

Kentfaith can’t give you advice or information about tax rates and customs charges in your country.

Please note that ALL import taxes/duties are the buyer’s responsibility. Kentfaith is not responsible for any tax invoice charged on its products.

If an item is no longer listed it is likely it has been discontinued or your search way is wrong, you can search by product keywords, model name, or SKU to find it; however if you really liked something and you can’t find it anymore. Details, please CONTACT US to get more information.

We can ship our products to almost every country and can offer a free shipping service for most of them. You can check on the checkout page to see if shipping is available for you. If not, please CONTACT US for help.

Kentfaith provides 2 shipping options for your choices(Some remote countries and islands are only available for express delivery)

1. Free shipping: coverage to 98% of cities and countries with 12~15 days shipping time
2. Express shipping: pay for 8~12 days shipping time

Express freight varies from products, warehouses, destinations and the shipping method you choose, it is difficult to have a fixed freight.  You can view specific shipping charges on the product page or on the checkout page. Or contact our customer service team at customer@kentfaith.com for specific shipping charges.

Please refer to the Shipping & Delivery for details.

1. Please Subscribe Kentfaith Youtube, there are many operation videos
2. Please check on the listing page
3. CONTACT US for help.