A
1). Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2). The delivery time of pre-sale orders is subject to the information on the page.
3). Some unavoidable external factors like COVID-19 may cause delays in delivery
If you don't receive any shipping confirming over three days after the payment is made, please CONTACT US to check.
2). The delivery time of pre-sale orders is subject to the information on the page.
3). Some unavoidable external factors like COVID-19 may cause delays in delivery
If you don't receive any shipping confirming over three days after the payment is made, please CONTACT US to check.
4).Please refer to the Shipping & Delivery for details.
A
Yes, wherever you are, we will be able to deliver the products to you. FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers and only express shipping can reach there. If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra fee(depending on the parcel weight) to cover the remote shipping fees from FedEx or DHL. However, if you do not want
to pay any additional fees, we may cancel this order.